Way back, John K. said Bristol Airport was his least favourite because there was nothing to do if you were stuck there. I said that I'd heard it had been upgraded. Well, after my horrible night there, I'll say it's possibly improved slightly but it's still shite. It's one of those airports with no decent food. There's a little cafe thing that does heat-in-the-microwave crap. It really is dire.
Birmingham Airport, though is just as bad if not worse. It's annoying that you wait in a different departure lounge than your companions if you've booked on different airlines (in our case, British Airways vs BMI). And the food and the bookshop are really bad. I mean I'm willing to read crap if I'm stuck somewhere for three hours and my laptop battery is dead. But it was really bad. I wandered round that tiny lounge about eight times, passing the bookshop and the restaurant over and over, somehow hoping that maybe I'd missed something that might help me.
They have the same chain restaurant all the airports seem to have now, which is often pretty good, the one with the chicken and stuffing pie. But in this airport, the staff couldn't care less; the food from this restaurant was really gross. I had soggy fish and chips. Also, I was standing behind a couple of French guys whose flight back to France was delayed- they were trying to spend an airline voucher for their dinner. They ended up with a horrible sandwich because their vouchers barely covered that. It was so sad, I really felt for them. They were laughing though, in that way you laugh when you've been in a weird horrible place for a couple of weeks and you're going slightly mad, but are nearly home.
This restaurant also had these signs everywhere saying "If you are in any way dissatisfied with your meal please let us know and it will be fully refunded". It's a measure of how British and despairing and jaded I've become that I just chuckle when I read that. I knew before the food was on my plate that I was dissatisfied with it but I needed to eat. To my mind, that seems to negate the message in the sign, plus I couldn't bring myself to do anything about it and ruin the evening of the poor miserable staff.